餐饮服务部包括中餐厅，全日餐厅，客房送餐部及大堂酒廊。

工作职责：

·         To assist Supervisor in their tasks as well as your peers, if they need help.

如果你的同事及主管需要帮助，协助他们完成任务。

·         To report duty in a punctualwell-groomed manners in accordance to the hotel’s standards.

根据酒店标准，准时并且着装整齐的汇报工作。

·         To execute other job-related duties as instructed by your superior.

执行上级指示的其他相关职务。

·         Deliver food orders including any special needsrequests to the guest in-room, check completed kitchen orders with the order takerguest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.

将餐点包括任何特殊的需求送至客房内，将点餐员或客人的原始点餐单和厨房完成的餐点进行比对检查，将食物准时的运送至客房保证其品质。

·         Greet guests, describe selected items to the guest using interesting,vivid descriptions of the each item’s, origin, taste,preparation methods; communicate options for removal of traysdishware; respond to request for tray removal according to established time standards.

向客人问好，以有趣生动的方式向客人介绍描述客人所选择的食物，包括原材料、味道、食物烹调方法等。与客人沟通摆餐与撤餐的时间及具体位置；根据已有的时间标准来回复客人撤餐的具体时间。

·         Breakdown, cleanset-up of room service tables, condiment set-ups, flatware, dishware,room service side stations. 

将客房服务桌子、调味品、刀叉、盘子和其他客房服务用品分类，清洁并装配。